Shipping and Returns Policy

If your product is defective / damaged or the order is Incorrect/Incomplete at the time of delivery, please contact us within the applicable time period of return. Your product may be eligible for refund or replacement depending on the product category and condition.

Valid reasons to return an item

Delivered Product is damaged (physically destroyed or broken) / defective.

Delivered Product is Incorrect (different than the one presented on our website) / Incomplete (missing parts).


Conditions for Returns:

The product must be unused and without any flaws. The product must include the original tags, user manual, warranty cards, freebies and accessories

The product must be returned in the original and undamaged manufacturer packaging / box. If the product was delivered in a second layer of Samco packistan packaging, it must be returned in the same condition with return shipping label attached. Do not put tape or stickers on the manufacturers box.

If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.